Privacy Policy

Effective Date: 04/08/2025

At Dukes Den Resort, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and safeguard the personal information you provide during bookings and interactions with our services.

Information We Collect:

• When you book a stay or contact us, we may collect:
• Full Name
• Contact Information (Email, Phone, Address)
• Government ID (if required at check-in)
• Payment Details (Card Information, Billing Address)
• Booking Preferences and Special Requests

How We Use Your Information:

Your information is used to:

Confirm and manage your reservations

Provide personalized services and support

Communicate promotions or updates (with your consent)

Improve our website and services

Fulfill legal and regulatory obligations

Ensure guest safety and prevent fraudulent activity

Sharing Your Information:

• We do not sell or rent your personal data. However, we may share it with:
• Payment gateways and booking system partners
• Third-party service providers under confidentiality agreements
• Legal or government authorities if required by law
• Internal departments to fulfill guest needs
All data sharing is done securely and responsibly.

Data Retention:

• Your data is retained only as long as necessary for operational, legal, or regulatory reasons. Booking records may be stored for audits or tax compliance.

Data Security:

We implement robust security measures, including:

• SSL encryption, Secure payment systems,Restricted access to personal information,Regular monitoring for unauthorized access.

Your Rights You may:

• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion (subject to legal exceptions)
• Withdraw consent for marketing communication
Please write to us at 📧 [email protected] to exercise your rights.

Cookies and Tracking:

Our website uses cookies to enhance functionality and user experience. You may disable cookies in your browser settings at any time.

Policy Updates:

We may revise this policy periodically. Updates will be posted on our website with the revised effective date. Continued use of our services implies acceptance of any updates.

Contact US-For questions or concerns regarding this Privacy Policy, please contact: 📧 [email protected] 🏨 Dukes Den Resort